**Refund Policy**

At Holistic Health Essentials, we strive to ensure that our customers are completely satisfied with their purchases. If you receive an item that is damaged or if an item is missing from your order, we are here to help.

**Eligibility for Refund:**
- To be eligible for a refund, you must provide photographic proof of the damage or missing item within 30 days of receiving your order.
- Please ensure that the photos clearly show the condition of the item or the absence of the item in your shipment.

**How to Request a Refund:**
1. Take clear photos of the damaged item or the packaging showing the missing item.
2. Send the photos along with your order number and a brief description of the issue to holisticessentials.contact@gmail.com .
3. Our team will review your request and respond within 24 hours.

**Refund Process:**
- If your request is approved, we will process your refund to the original payment method used at the time of purchase.
- Please note that it may take some time for your bank or credit card company to process and post the refund.

Thank you for shopping with us! If you have any questions or concerns, please feel free to reach out.

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Send us an email to holisticessentials.contact@gmail.com and one of our Customer Support Representatives will help you out.